Are you facing the issue of ‘AOL does not recognize my email’ or ‘AOL email temporarily unavailable’? In such instances, the user will be unable to receive, read, or retrieve any emails. You might even find some emails missing. Here’s a comprehensive troubleshooting guide to resolve any such issue.
Troubleshooting the ‘AOL email temporarily not available’ issue
1. Check your AOL Server status
- When the error message of ‘AOL mailbox temporarily not available’ appears, the first suspect is the AOL server.
- If you have entered the receiver’s email address correctly, check for AOL server.
- This can be checked through various websites.
- If the server is down, you will have no way to fix the issue.
- In case there is no error with the server, there can be issues with your internet connection.
2. Modify the DNS Server Configuration
- Go to Control Panel> Network and Internet> Network and Sharing Centre > Change adapter options.
- Configure the specific connection by selecting the ‘Properties’ option available after right-clicking the “change adapter options”.
- Select ‘Internet Protocol Version 4 (TCP/ IPv4) and select ‘Properties’.
- Select ‘Use the following DNS server address’ if ‘obtain a DNS address automatically’ is selected.
- Change the Preferred DNS Server to 8.8.8.8 and Alternate DNS Server to 8.8.4.4.
- Select OK and restart the computer.
- Remove the DNS cache from your computer to finally fix the issue.
3. Disable Security
- Try disabling any security measures that you have set up if AOL mail not receiving emails issue persists.
- Some antiviruses, anti-malware, and firewalls may block the connections and port used to access AOL mail.
4. Disable extensions and clearing browsing data
- Delete your browsing history, cache files, and data.
- Select the time range for which you want to remove the history.
- The process to clear browsing data differs in each browser but is based on the same fundamentals.
- It is advisable to disable all the third party extensions before you try to send the mail again.
5. Using basic AOL Webmail
- Visit basic.webmail.aol.com.
- Enter your login credentials and select Sign In.
- You will then be directly taken to the main interface.
There might be chances that your AOL mailbox isn’t temporarily available, not because of the wrong configuration. Sometimes usual traffic issues may render some of the AOL features unavailable, ultimately leading to AOL Mail not loading emails issues. Also, confirm that you have entered the correct email address if you cannot send mails through AOL.