Thunderbird is a popular Mozilla's free email application that can be easily downloaded on Windows and Mac. But, you may face many issues and errors while using Thunderbird in your system. One of the most common errors is Thunderbird error 10060, which indicates that the connection to the recipient server times out. You need to identify the root cause of the issue, and some popularly used troubleshooting methods to resolve it at the earliest.
Commonly found Errors in Thunderbird and their Solutions
Some of the most common errors that you may found while using the Thunderbird application along with their solutions are given below:
Problem 1: Unable to delete messages
If you are facing any difficulty while deleting the messages in Thunderbird, you need to apply the following steps to fix the issue:
- Click on the Menu button from the top right corner of the Thunderbird window to open the Profile folder.
- Select Help, and then choose Troubleshooting Information from the drop-down list.
- Once the Troubleshooting Information tab opens on your screen, click on the Open Folder button under the Application Basics section.
- Now, close your Thunderbird application.
- Open the Mail folder or ImapMail folder from the File Manager (which depends on protocol POP or IMAP that you are using).
- Use the incoming mail server name such as imap.googlemail.com or pop.googlemail.com to open the folder.
- Delete all the files present in Trash and Trash.msf folders.
Restart Thunderbird and check if the issue is resolved.
Problem 2: Thunderbird Error 10060
You may encounter Thunderbird Error Code 10060, which is a runtime error. This error will appear on the screen anytime, while Mozilla Thunderbird is running on it. You may also have experienced Thunderbird not connecting to internet issues, which is also a symptom of error 10060. You have to Close or Update/Reinstall the conflicting programs. Your application may also crash for all of a sudden when Thunderbird exits unexpectedly. In such cases, updating the drivers may help you to resolve the issue.
There are many other errors that you may face while using Mozilla Thunderbird. All such issues need to be resolved by using proper corrective measures.
