One of the extensively used products of Microsoft, MS Office has gained an imperative position in the daily lives of many individuals for both personal and professional uses. However, instances occur when issues like Microsoft Office not responding, Office 365 Word not responding, Microsoft publisher not responding, etc. restricts you from completing the required tasks and you feel frustrated about these. By following some simple troubleshooting methods, you can fix such issues and get started with MS Office again. Read on to explore why such an issue occurs and what you can do to overcome the MS Office not responding issue.
Symptoms of Microsoft Office Stopped Working
Whenever you encounter the Microsoft Office not responding or the Office 365 not responding issue, you will notice the below mentioned message on your computer screen:
If you perform one of the following procedures in one of the Microsoft Office programs, the program may stop responding for a long time:
- You click the Save in list in the Save As dialog box.
- You click the Look in list in the Open dialog box.
If you click Cancel or try to close the dialog box, the program still does not respond.
What Causes The MS Office Not Responding Issue?
The reason why issues like Microsoft Publisher not responding, Office 365 not responding, Microsoft Office stopped working, etc. occurs is because of the following:
- Your computer is connected to multiple mapped networks that are offline.
- The mapped drive is connected through a Wide Area Network (WAN).
- The mapped drive is present on a low-performance computer.
- When multiple mapped drives are persistent and the drive is in a non-trusted domain.
Troubleshooting the MS Office Not Responding Issue
To resolve the MS Office or Microsoft 365 not responding issue, you can first start the Microsoft Office package in Safe mode. Here’s how to do it:
- Click on Start, locate All Programs, and then click on Microsoft Office.
- Press and hold the Ctrl key on the keyboard, and click on the Microsoft Office program (Excel, Word, PowerPoint, etc.).
Another effective method to resolve the Microsoft Office 365 not responding or Microsoft Excel not responding issue is by uninstalling and reinstalling the Microsoft Office package on your computer.
The list of reasons and troubleshooting techniques to resolve the issue of MS Office not responding will help you in saving a lot of time, which otherwise you’d have spent in looking for a technician.